Privacy Policy

The Purple Desert Maids is committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with us—including through our website, social media platforms, or SMS messaging.

Information We Collect

We may collect the following types of information:

1. Contact Information

This includes your name, email address, and phone number. It may be collected through:

  • Online forms
  • Direct conversations
  • Social media interactions
  • Marketing or campaign submissions

2. SMS Consent Information

If you choose to opt in, we may collect and use your mobile number to send:

  • Service-related SMS messages
  • Promotional text messages
  • Appointment and scheduling updates

How We Use Your Information

We may use your personal information to:

  • Provide customized quotes and cleaning service details
  • Send appointment reminders, confirmations, and updates
  • Communicate rescheduling or cancellation notices
  • Deliver billing or account-related messages
  • Share promotions, discounts, or service updates (only with your consent)

Data Protection

We take your privacy seriously and use industry-standard safeguards to protect your information.

  • All data is stored securely and accessible only to authorized personnel.
  • We maintain physical, electronic, and procedural security measures.
  • We do not sell, rent, trade, or share your personal information—including phone numbers or SMS consent—with any third parties for marketing purposes.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections or updates to your data
  • Request deletion of your personal information (subject to legal or contractual requirements)

To exercise these rights, please contact us using the details provided below.

SMS Terms & Conditions

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Purple Desert Maids. This includes SMS messages for conversations (external), conversations (between employees). Message frequency varies. Message and data rates may apply. See privacy policy at https://purpledesertmaids.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.

Purpose of SMS Messages

You may receive text messages related to:

  • Appointment scheduling and reminders
  • Service updates, rescheduling, or cancellations
  • Billing inquiries and account notifications
  • Special promotions, discounts, and offers (only if opted in)
  • Job applicant communication: application updates, onboarding, or employment information

Frequency & Fees

  • You may receive 4–6 messages per month, depending on service activity.
  • Standard message and data rates may apply per your mobile carrier.
  • Rates may vary for international message delivery.

Terms and Conditions of SMS Communication

If you opt-in to receive SMS (text) messages from us, you may receive promotional offers, coupons, or service-related information at the mobile number you provided.

  • Customers and Guests: Updates regarding your Schedule, Type of Service, Reschedule and cancellation notices or other relevant information.
  • Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.
  • You can opt out of SMS messages at any time by texting “STOP” to our number. Upon doing so, you will receive a confirmation SMS, after which you will no longer receive text messages from us.
  • To rejoin, simply text “START” or “JOIN” to the same number, or sign up again through our website or other channels.
  • For any issues with SMS services, text “HELP” for assistance.
  • Please note that message and data rates may apply, and users typically receive 4-6 messages per month.
  • For specific questions about your text or data plan, please contact your mobile provider.
  • Important:We do not sell or share any SMS consent information or other personal information to third parties or affiliates for SMS or marketing purposes.

Opt-In & Opt-Out Methods

Opt-In Methods

You may opt in by:

  • Submitting an online form
  • Providing verbal consent during a phone call
  • Giving written consent online or offline

Opt-Out Instructions

  • To opt out at any time, text STOP
  • You will receive one final confirmation message.
  • To resume messages, text START or JOIN, or re-subscribe through our website.

Help or Support

For assistance, text HELP or visit our website at https://purpledesertmaids.com/

Contact Information

For questions about this Privacy Policy or SMS Terms, please contact us:

The Purple Desert Maids
📧 contact@purpledesertmaids.com
📞 (480) 956-2466
🌐 purpledesertmaids.com